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Support, guidance and help

Tips & Tricks

Add multiple images to an item.Tap the camera button again to add more images. View them by side swiping.

Known issues

We will keep you informed of the current status here.

gmail.com account verification

When creating a new account the verification email is sent, but is not being received by gmail users. If you do not receive a verification email please contact us at support@colormylife.com using the email address you registered with. We will manually verify your account. Google verifies the receipt of the email, but then filters it before it is delivered to you. We think we have found the cause and are working to fix it.

Android

Known issues in Android app version 1.3.0:

  • If you have a lot of items, entering the 1st character in search takes a long time and may result in the app closing. We are working to limit the size of the results to maybe 100-200 to fix this.

Apple

Known issues in iOS app version 1.4.0:

  • If you have a lot of items, entering the 1st character in search takes a long time and may result in the app closing. We are working to limit the size of the results to maybe 100-200 to fix this.

Server

  • None

 

If you see any issues or have any questions please use the contact form in the app or below.

History

Mar 24th, 2021: Update to server to fix incorrectly showing "Duplicate Found" message.
Mar 20th, 2021: Released Android 1.3.0. Search in tags, clear field buttons, find duplicate improvements, bug fixes.
Mar 20th, 2021: Released iOS 1.4.0. Search in tags, clear field buttons, find duplicate improvements, bug fixes.
Mar 5th, 2021: Release Android 1.2.5. Several Sync2 bugs. Screen flicker fixed. Filter "Category" order now correct.
Mar 5th, 2021: Released iOS 1.3.1. Minor Sync2 bug fix.
Feb 15th, 2021: Realised Android 1.2.3. Fixed a bug that caused the app to close on Android 11 Samsung S20/S21 devices.
Feb 3rd, 2021: Released Android 1.2.0. Sync2, better sync logging, improved catalog search
Feb 3rd, 2021: Released iOS 1.3.0. Sync2, improved catalog search
Aug 8th, 2020: Released iOS 1.2.4. Fixed issue with slow tag entry and crashes. Added price to items. Added item count.
July 14th, 2020: Released Android 1.1.2. Added paste image from a link. Fixed catalog image bug. Other minor fixes.
May 19th,2020: Released Android 1.1.1. Bug fixes for initial Android release
April 18th, 2020: Release Android 1.1.0. The first version available on Google Play
January 27th, 2020: Released iOS 1.2.3. Bugfix where barcodes are again added to the item even if not in the catalog, bugfix on the first sync it could sometimes set the sync version without downloading the items. Improved iOS13 support.
Oct 31st, 2019: Released iOS 1.2.2. Added duplicate items warning, long-press menu in Sets, bug fix for iOS 12.x crash & duplicate manufacturers.
Oct 3rd, 2019: Released iOS 1.2.1. Added Paste Image, minor updates.
Sept 6th, 2019: Server update to solve a problem with very long tags not syncing (more than 255 characters).
Sept 1st, 2019: Released iOS 1.2.0. Added Search Barcode Feature, bug fixes for sync.
June 21st, 2019: Released iOS 1.1.1. A bugfix version that reduced the occurrence of dropping from Trial mode to Free mode.
June 4th, 2019: Release iOS 1.1. The first version available in the Apple App Store.

Privacy Policy

We take your privacy seriously, not only that, but we use the app too! Here is our policy in detail: Privacy Policy

 

Terms and Conditions

Yes, still serious stuff, we will get to the interesting questions soon. Here are the terms and conditions for using the app and website: Terms and Conditions

Contact support