Support, guidance and help
We will keep you informed of the current status here.
Server: no know issues.
Known issues in 1.2.3:
Sync issue on a small number of devices: There are a small number of users with a lot of items that are not reliably syncing between devices. We have implemented a lot of minor server updates that have resolved most cases. We are now implementing a rewrite of the sync process which will solve this outright.
If you see any issues or have any questions please use the contact form in the app or below.
January 27th, 2020: Released 1.2.3. Bugfix where barcodes are again added to the item even if not in the catalog, bugfix on the first sync it could sometimes set the sync version without downloading the items. Improved iOS13 support.
Oct 31st, 2019: Released 1.2.2. Added duplicate items warning, long-press menu in Sets, bug fix for iOS 12.x crash & duplicate manufacturers.
Oct 3rd, 2019: Released 1.2.1. Added Paste Image, minor updates.
Sept 6th, 2019: Server update to solve a problem with very long tags not syncing (more than 255 characters).
Sept 1st, 2019: Released 1.2.0. Added Search Barcode Feature, bug fixes for sync.
June 21st, 2019: Released 1.1.1. A bugfix version that reduced the occurrence of dropping from Trial mode to Free mode.
June 4th, 2019: Release 1.1. The first version available in the Apple App Store.