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Support, guidance and help

 

Getting Started: Finding your way around the mobile app

Overview - features of the browse screen

Items - How to create and edit items

Sets - features of the sets screen

Getting Started: Finding your way around the web app

Web App: Differences from mobile app

Tips & Tricks

copic barcode

What is in the Barcode catalog?

Here's the content list.

IMG_0291

Add multiple images to an item.

Tap the camera button again to add more images. View them by sideswiping. The number of images is shows as small dashes at the top of the image, highlighted in this image with a green box.

Known issues

We will keep you informed of the current status here.

Web

Known issues in Web app version 1.2.7:

  • Searching Wishlist only allows you to pick the search from the drop-down list.
  • Reports of not always showing wishlist, investigating...

Android

Known issues in Android app version 1.6.10:

  • Some phones are still not allowing multiple images to be selected from the gallery. We fixed it for many, including Samsung.
  • Wishlist items added on the web are not syncing to the Android mobile app. This will be fixed in the next release.

iOS

Known issues in iOS app version 1.7.3:

  • The editing of notes is not perfect, but we wanted to get it out there, and improvements will be coming.

 Server

  • None.

Please use the contact form in the app or below if you see any issues or have any questions.

History

Dec 11, 2024: Android 1.6.10
- Saving an Item is now a one step process, choose either "Add item” or "Add and create another"
- Downloading images is now much faster, most noticeable on a fresh install
- Removes whitespace at the end of search text, usually added by a auto-complete
- Ability to add multiple images at once from the gallery for items.
- Many internal updates to support latest Android version

Dec 3rd, 2024: Web 1.2.7
- Bug fix: Items added to wishlist on web now sync to iOS.

Oct 1st, 2024: Web 1.2.6
- Fixed a bug that was sometimes causing saving an item to fail.

Sept 16th, 2024: Web 1.2.5
- Redesigned settings screen.
- Add a clear field “x” to fields in editing mode.
- Bug fix: Membership banner would sometimes show a trial, even when there is a subscription.
- Bug fix: Various backend fixes.

Sep 4th, 2024: iOS 1.7.3
- Adding Items: Simplified to one step instead of two.
- Item Notes: You can add new lines (return key).
- Added support for photo albums: Select the photo icon to access your photo library
- Fixed error “Request explicitly cancelled”

April 18th, 2024: Server:
- Fixed an issue where very large accounts were not performing the initial download. Now, it breaks the download into smaller steps every 30 seconds.

Mar 21st, 2024: Android 1.6.9:
- Fixed the issue where subscriptions were not recognized inside a Set.

Mar 18th, 2024: Web 1.2.2:
- Improved the search logic; more details in the next newsletter
- Bug fix: sometimes changing the primary image, then refreshing the screen, would undo the primary image change

Feb 29th, 2024: Web 1.2.1:
- For items with multiple images, a primary image can be selected to show on the browse screen

Feb 29th, 2024: Android 1.6.8:
- For items with multiple images, a primary image can be selected to show on the browse screen
- Bug fix: Sync issue fixed where editing an item twice quickly might lose the last edits
- Add "Delete account" to About & Support screen
- Correction to subscription text

Feb 29th, 2024: iOS 1.7.2:
- For items with multiple images, a primary image can be selected to show on the browse screen
- Improvements to how tall images display on browse screen
- Bug fix: Categories correctly turn on and off in Settings
- Bug fix: Sync issue fixed where editing an item twice quickly might lose the last edits

Feb 28th, 2024: Web 1.2.0:
- “Scan item barcode”: The barcode catalog can be searched using a barcode scanner or manually entering the barcode number
- Added an "<Empty value>" at the top of the search filters to find empty fields.
- Added a version number (1.2.0) to the bottom of the Settings screen
- Bug fix: Multi-edit of items “Storage” incorrectly changed “Manufacturer” and visa versa

Privacy Policy

We take your privacy seriously, not only that, but we use the app too! Here is our policy in detail: Privacy Policy

 

Terms and Conditions

Yes, still serious stuff, we will get to the interesting questions soon. Here are the terms and conditions for using the app and website: Terms and Conditions

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